A portfolio-wide PMO for AI transformation across BGH's 14 active investments — from dental clinics to theme parks. Standardised governance, a shared platform, a centre of excellence, and 140 prioritised initiatives mapped to value creation lenses.
Five layers, owned by a small central team at BGH and federated to PortCo CEOs/CIOs. Governance and platform are mandated; CoE and initiatives are pulled by demand.
LAYER 1
Governance
Portfolio AI policy (ANZ Privacy Act, AI Safety Standard)
Model & vendor inventory
Risk register + red-team cadence
Board-level AI committee per PortCo
LAYER 2
Shared Platform
Federated LLM gateway (multi-vendor)
Vector store + retrieval infra
Eval harness & observability
Procurement leverage (frontier models, GPUs)
LAYER 3
Centre of Excellence
10-person central pod, embeds rotate into PortCos
Prompt + agent template library
Talent benchmarks & hiring pipeline
Vendor red-list / preferred-partner panel
LAYER 4
Value Lenses
Revenue — pricing, personalisation, new product
Cost — labour productivity, automation
Risk — compliance, safety, quality
Multiple — narrative for exit, AI-native premium
LAYER 5
Portfolio Initiatives
140 use cases, ranked & sequenced
Reusable across PortCos where possible
Quarterly portfolio review with BGH ops
Tracked to EBITDA outcome, not output
Portfolio
Click a company to drill into its 10-initiative AI roadmap.
Portfolio value matrix
All 140 initiatives plotted by complexity vs. EBITDA impact. Bubble size = portfolio reuse (number of PortCos that benefit from the same platform pattern).
Impact × Complexity
Colour = value lens. Top-left = high impact, low complexity = do first.
Initiatives by lens
By value tier
Initiative explorer
All 140 initiatives, filterable. Tier S = >$10m EBITDA impact, A = $2–10m, B = enabling.
Lens:AllRevenueCostRiskMultipleTier:AllSAB
PortCo
Initiative
Lens
Tier
Complexity
TTV (mo)
Reuse
Cross-portfolio plays
High-leverage capabilities the central team builds once and deploys many times. These are where BGH wins versus standalone operators.
First 12 months — orchestration plan
A pragmatic sequence for the BGH ops team and PortCo CEOs.
Q1
Stand up the OS
Hire CoE lead + 4 engineers
Portfolio AI policy ratified
LLM gateway live for 3 pilot PortCos
Baseline maturity assessment, all 14
Q2
Quick wins
Scribe rollout: ForHealth, Abano, Virtus
Contact-centre AI: Pioneer, TripaDeal
Sales co-pilots: Fusion5, CyberCX
Measure: hours saved, NPS, EBITDA
Q3
Revenue plays
Dynamic pricing: Village, TripaDeal, Laurent
Personalisation: SVGE, TripaDeal, Village
M&A engines: Abano, Horizon Nexus, ForHealth
First Tier-S outcomes booked
Q4
Scale & narrative
Vision / vertical AI: Hazeldenes, Village, Virtus
Portfolio playbook → LP report
AI-native multiple uplift case for next exit
Plan Year-2 expansion (agents, autonomous workflows)